Question 1

How are your massage linens cleaned and sanitised?

Accepted Answer

All linens are professionally washed and sanitised between uses. I use 60 degree washing cycles with appropriate detergents to ensure they are thoroughly cleaned, hygienic, and safe for guests. Linens are tumble dried, carefully handled, and stored in a clean environment until use.

Question 2

How often are guest areas cleaned?

Accepted Answer

The toilet and the room I work from are cleaned and sanitised every day. There is 70% alcohol available in the toilet for disinfection of the toilet seat and handles, should you wish to use it.

Question 3

Are there menstrual products available on site?

Accepted Answer

Yes, and they are completely free to use! Help yourself to the tampons and sanitary towels in the wooden box in the toilet.

Question 4

Should I come for a massage if I have a contagious infection/skin infection?

Accepted Answer

This depends on the nature of the illness or infection. If you have any contagious condition or are feeling unwell, please let me know before you arrive so we can discuss whether the appointment can proceed and what mitigating measures, if any, may be appropriate.

Question 5

Is your studio wheelchair accessible?

Accepted Answer

My studio is located on the ground floor of a tenement building and there’s one single step at the main entrance door. Clients who use wheelchairs who are able to take short steps with the aid of walkers or a chapirone do regularly come for a massage.

Question 6

Do you wear mask during treatments?

Accepted Answer

I wear masks for all my head and face massages as a matter of course due to the close proximity it requires. I can also wear a mask during the entirety of your appointment if this makes you feel safer. Just let me know you’d prefer me to wear one before you arrive.

I can also test myself for the Covid virus on the day of your appointment if you ask me to do so.

Question 7

Could I have an allergic reaction to your products?

Accepted Answer

I routinely ask my clients about known allergies during our initial consultation so please do let me know about these as soon as possible so I can put steps in place to accomodate you. Clients allergic to nuts might not be able to receive a massage as traces of nuts might be present in several types of oils. The towels in my practice are all washed using Ecover Non-Bio laundry detergent.