Frequently asked questions

When you book a session, you are booking a full appointment time rather than a set amount of hands on massage or somatic practice.

For example:

• A 60 minute appointment includes time for arriving, settling, using the toilet, check in, discussion, treatment or practice, and closing the session

• Any time spent talking, orienting, or using the bathroom is part of the appointment time and will reduce the time spent on the table or in guided somatic work

This applies to both massage and somatic appointments.

I work this way intentionally so there is space for consent, communication, and nervous system settling, which are an important part of trauma informed and person-centred work.

Sessions always finish at the scheduled time. This allows me to protect my break times and ensure I am present, regulated, and on time for the next person.

If you would like a longer period of hands on massage or embodied practice, I recommend booking a longer appointment such as 90 or 120 minutes.

If you arrive late, the session will still end at the scheduled time so as not to affect the next client.

Yes, absolutely! Clients managing chronic symptoms, those with active packages and existing clients get priority access to my calendar. If you’d like to have a regular slot every week or every month, please let me know so we can arrange this.

I accept bank transfers and cash. People who don’t have a UK bank account may pay by debit or credit card.

Yes, there is controlled paid parking on Admirality Street, EH6. Parking is free before 8.30am and after 5.30pm Monday to Friday and free at weekends. This information is correct as of 24.04.26. More information here.

Yes, you can order a gift cards here. Payments are taken offline via bank transfer or cash.

• Cancellations with less than 24 hours’ notice or non-attendance (‘no shows’) are charged at 100% of the session fee as your appointment time is reserved specifically for you and cannot usually be filled at short notice

• Please cancel as soon as possible if you know you will not be able to attend

• Exceptions for late cancellations due to illness, weather or unforeseen circumstances cannot be made as this time has already been allocated to you

• If you live with a long-term or fluctuating health condition, we can agree in advance on a case-by-case basis how cancellations will be handled

• An invoice for any late cancellation or ‘no show’ fee will be sent by email, and payment is requested within 7 days by bank transfer

• Payment for any missed sessions must be received before new appointments can be booked

• Please respect our agreed appointment time and duration

• If you arrive late or need to leave early, this is completely fine, though sessions cannot be extended or time added to future appointments

It is important that our agreed appointment start time and duration is adhered to. I appreciate that sometimes, things happen, and you may arrive a little later or need to leave a bit earlier than planned. This is fine, but I cannot make up the missed time by overrunning or adding time to subsequent appointments.

As Olive Tree Therapies is located within a residential address, I do not have a waiting room. However, if you bring a chaperone they may wait at Leith Library across the road where they will find public toilets and a quiet and pleasant environment..

For more information, please read the privacy policy here.